Garage door won't close: the six causes, in order of likelihood
Work the list in order. Five of the six are things you can check standing in the garage.
Updated 2026-09-14 · Written by the dispatch team at Garage Door Repair American Fork
1. Safety sensors out of alignment
By far the most common cause. The two photo-eyes sit six inches off the floor on each track. If they can't see each other the opener refuses to close, and most units flash the overhead light or blink a sensor LED to tell you so.
Look for a steady light on both. Blinking or dark means misaligned, blocked or unwired. Loosen the bracket, aim one at the other, tighten when both go steady.
2. Something in the beam you haven't noticed
A bike wheel, a bin lid, a hose coil, a leaning broom, or a snow drift blown in under the door. Crouch to sensor height and look along the beam line rather than scanning the floor from standing.
3. Dirt, sun or spiders on the lenses
A film of dust on the lens is enough. Wipe both with a dry cloth. Low winter sun shining directly into a sensor also swamps it — if the fault only happens at a certain time of day, that's your answer.
4. Close-force or down-limit set wrong
If the door lands then immediately lifts again, the opener thinks it hit an obstruction because it's still pushing after the door reached the floor. That's the down-limit setting, not the sensors.
One careful adjustment is reasonable. If it doesn't resolve it, stop — over-cranking close force disables the auto-reverse safety.
5. Track obstruction or bent track
Run your eye up both vertical tracks for dents, a lifted bracket or a roller sitting proud. A door that stops at the same point every time is being stopped by something physical at that point.
6. A spring or cable problem
If the door is also crooked, heavy by hand, or you heard a bang recently, the balance is gone and the opener can't control the descent. Stop using it and call. This is the one cause on the list where continuing to try makes things worse.
Securing the house tonight
If it's late and the door won't close, you can usually slide the manual lock bar across, or clamp a pair of locking pliers onto the track just above a roller to stop the door lifting. That holds the house secure until a technician gets there.
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Questions on this
Why does my garage door close then immediately open again?
Almost always close-force or down-limit settings, or a sensor that briefly loses alignment as the door passes.
Can I close the door with the sensors disconnected?
Most openers let you hold the wall button to force a close. Do it only to secure the house, never as a permanent workaround.
Why does it only fail in the afternoon?
Direct sun into a photo-eye. Shading the sensor confirms it in seconds.
More garage door guides
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Garage door opener troubleshooting: what to check before you call
Humming motors, doors that reverse a foot off the ground, dead remotes. Most of it narrows down fast.
How to fix a noisy garage door
Every noise points at a specific part. Match the sound to the cause before you spray anything.
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